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Customer Panels: Deaf Consumers & Interpreter Coordinators (.6 PS CEUs)

  • Wake Techinical Community College 3434 Kildaire Farm Road Cary, NC, 27518 United States (map)

Workshop Description:

Would you like to be at the top of your customers’ list of preferred interpreters? Join us as we hear from a panel of Deaf consumers and a panel of interpreter coordinators. Lee Williamson, as moderator, will be asking the panelists questions to help us learn how we can best meet their needs and get their business. We will consider all aspects of an interpreter and their work, including interpreting performance, professional conduct, business practices, and attitude. Let’s listen to our customers so that we can ensure that we are providing them with the services that they want.

Presenter:

Lee Williamson works as the Communication Access Manager in the administrative office at DSDHH. Prior to this, he was a staff interpreter for DSDHH in the same office. Lee has also been a freelance interpreter in North Carolina for over 20 years. In Lee’s current role, he is responsible for the development, implementation and coordination of services, resources and policies within DSDHH related to effective provision of communication access services for deaf, hard of hearing and deaf-blind individuals.